Support
A real human reads every email.
No AI, no ticketing system, no canned responses. Send a note and we'll get back to you. If you'd rather just email — admin@markdownpro.app.
Filing a bug report?
Speed up the back-and-forth — include this in your message:
- Your OS and version (e.g., Windows 11 23H2)
- Markdown Pro version (Settings → About)
- What you were trying to do
- What happened instead
- Steps to reproduce, if you can
- A screenshot or the .md file, if it's relevant
Response time.
We aim for a few business days. If it's been longer, send a follow-up — sometimes email gets lost on our end too.